Claims Database
The goal of the database is to prevent insurance fraud and overpayment of benefits.
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The goal of the database is to prevent insurance fraud and overpayment of benefits.
All insurance companies in Iceland use a common claims database operated by Creditinfo. The goal of the database is to prevent insurance fraud and overpayment of benefits.
All claims are recorded in the claims database, except for life insurance, disease reports or claims involving children under 15 years of age.
Only certain basic information about the claim may be recorded in the claims database. For example, the name of the insurance company, the ID number of the person who suffered the claim, the case number with the company, the type of insurance and the type of claim. It may also be recorded when the claim occurred, when it was recorded in the database, where it occurred and the identity of the insured, such as the registration number of a car or the permanent number of a property.
However, it is not permitted to record information about health or medical issues, even if the claim is related to physical injury.
Only insurance company employees who work on registering claims or processing claims have access to the information in the claims database.
Information in the claims database is deleted when it is no longer needed, but no later than 10 years after it was recorded.
You can see who has looked up information in the claims database on Creditinfo's "My Pages".
If people have questions or want to point out incorrect information, they should contact Creditinfo.
The aim of the database is to prevent insurance fraud and overpayment of benefits. Information from the database may not be used for marketing or commercial purposes.