Home protection 2
Family insurance that is well suited to individuals and families who are starting to live together or downsizing after the children have left home. Meets the basic needs of the family in an affordable way.

Our customers get discounts on various security products
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Family insurance that is well suited to individuals and families who are starting to live together or downsizing after the children have left home. Meets the basic needs of the family in an affordable way.

Insurance can be complicated. To make things easier to understand, we have compiled all the key information about the insurance in an information document that can be viewed with the terms and conditions.
Home Protection | 1 | 2 | 3 | 4 | |
|---|---|---|---|---|---|
Household contents insurance | |||||
Comprehensive household contents insurance | Optional | Optional | Optional | ||
Liability insurance | |||||
Emergency assistance due to domestic violence | |||||
Personal accident insurance in free time | |||||
Domestic medical expenses due to accidents in free time | |||||
Child care insurance | |||||
Hospital stay insurance | |||||
Legal assistance insurance | |||||
Trauma insurance | |||||
Trip interruption and medical expense insurance | Optional | Optional | Optional | ||
Baggage insurance | Optional | Optional | Optional | ||
Baggage delay insurance | Optional | Optional | Optional | ||
Cancellation insurance | Optional | Optional | Optional | ||
Short-term home rental insurance | Optional | Optional | Optional | ||
Home protection 2 is a basic insurance package for families and is well suited for individuals and families who are starting to live together or downsizing. It covers damage to household contents and other personal belongings, as well as accidents involving family members during their free time, while performing household tasks, or while studying. The package also includes liability insurance, and optional travel and cancellation insurance for those who want additional coverage.
The insurance covers the policyholder, their spouse/cohabiting partner and unmarried children. These individuals must have a shared legal residence in Iceland, live at the same address, and maintain a joint household.
Household items are items that are part of a general household and are not considered part of the property or its general accessories. Items that you would normally take with you when moving are considered household items. However, we recommend that expensive items, such as works of art, jewelry, expensive bicycles, special hobby equipment and other items that require special inspection and may even require separate insurance.
Travel insurance is an optional add-on to Home protection 2. This add-on includes travel health insurance, baggage insurance, and trip cancellation insurance.
We recommend that high-value items—such as artwork, collectibles, expensive bicycles, and other valuable leisure equipment—be insured separately. Compensation for such items is subject to maximum benefit limits, which may result in payouts that are lower than the actual value of the items.
Coverage can vary significantly. Insurance policies included with credit cards differ, and we recommend reviewing the specific coverage that comes with your credit card.
Loss or damage caused by fire, explosion, or sudden sootfall from heating devices. Loss or damage from water, oil, or other liquid that unexpectedly flows from the plumbing system, but not from drains or gutters.
Loss or damage due to surface water, due to a sudden downpour or thawing.
Loss or damage due to a burglary in a locked building or vehicle Unlocked buildings in certain cases, see terms and conditions for more details.
Loss or damage due to the seizure of effects by physical violence or threats (robbery).
Vandalism, i.e. intentional damage to insured items but not, however, if caused by the insured. Loss or damage caused by storms, on the condition that the wind speed reaches at least 28.5 m/sec.
Loss or damage due to unforeseen stoppage of the cooling system of a refrigerator or freezer, provided this results in the destruction of food.
Loss or damage caused by a short circuit in electrical equipment.
Loss or damage to insured items caused by storms, on the condition that the wind speed reaches at least 28.5 m/sec.
Loss or damage of animals.
Loss or damage to motor vehicles, caravans and camper vans.
Loss or damage to goods intended for sale.
Loss or damage resulting from work with explosives during construction.
Loss or damage from water from external sources, such as groundwater, precipitation, flooding or damage due to water from gutters.
Loss or damage to household contents due to change of residence.
Loss or damage caused by sudden and unforeseeable events, which are not liable for compensation according to traditional household contents insurance.
An item that is lost, forgotten or left in public.
Loss or damage caused by normal wear and tear, insufficient maintenance or manufacturing defect.
Loss or damage caused by animals
Compensation in the event that the insured has become liable and the injured party does not share culpability or share liability.
The costs of the insured in the event a tort claim has been lodged against them.
Compensates loss or damage caused by the insured's child under the age of 10, regardless of liability.
Loss or damage caused by the insured parties to each other.
Loss or damage to items that the insured has on loan, for rent or in storage.
Loss or damage that occurs because of occupation, whether in the insured’s own business enterprise or work in the employment of another party.
Domestic medical costs due to an accident that the insured suffers during leisure time.
Broken teeth due to an accident.
Inability to work of 50% or more due to an accident.
Permanent medical disability.
Death benefits due to an accident.
Costs incurred in obtaining a medical certificate or disability assessment.
Accidents that occur at work, or when travelling to and from work.
Accidents occurring in vehicle sports.
Accidents in high-risk sports, such as bungee jumping, rappelling, rock climbing, mountain climbing and ice climbing.
Accidents that occur when mountain hiking of any form if the height of the mountain is greater than 4,000 m above sea level.
Accidents that persons 18 years of age and older suffer in boxing, martial arts or self-defense sports.
Accidents that persons 18 years of age and older suffer during competitions or training in preparation for competitions in sports within ÍSÍ special associations and registered clubs.
Accidents caused by the consumption of alcohol, narcotics or other recreational drugs.
Spinal disc herniation (“slipped disc,”) lumbago, arthritis, osteoarthritis or other rheumatic diseases.
Incidental costs if the insured person needs to change their circumstances due to violence in an intimate relationship.
Disputes affecting the insured as an individual, which are submitted to the courts for resolution and are resolved with a judgement, ruling or settlement.
Costs arising from reopening cases.
Cases related to divorce or legal separation.
Cases concerning child custody or visitation rights.
Cases in connection with the insured’s occupation or performance in an official capacity.
Cases concerning financial measures that are unusual or on an exceptionally large scale for an individual.
Cases where the insured becomes liable for another person.
Reimburses documented expenses for specialist support upon presentation of receipts, if the insured has suffered psychological trauma or mental distress as a result of the following events:
Burglary at the insured's home.
Significant property damage occurs at the insured's home.
The insured is robbed of insured belongings through physical violence or immediate threat thereof.
A person covered by the policy is involved in a serious accident.
Violence by a spouse or cohabiting partner.
Trauma caused by events that occurred before the insurance took effect.
Difficulties not related to a specific insured loss covered by the policy.
Travel expenses, up to the insurance amount, paid in advance, or those for which a pre-payment agreement is made and which are not refundable.
Loss or damage if the insured or close relatives, e.g. spouse, child or parents, suffer a serious accident, sudden illness, physical injury, or other similar events, confirmed by a doctor with a medical certificate that the person is not fit to travel.
Cancellation resulting from any kind of illness or disease that was pre-existing prior to the purchase of the insurance policy or when the confirmation fee for the trip was paid.
Cancellation due to diseases occurring after the 36th week of pregnancy.
Cancellation or costs due to sexually transmitted diseases.
Cancellation due to self-inflicted injuries or damage occurred when the insured has unnecessarily put themselves at risk.
Loss or damage to luggage caused by fire, burglary, theft or transportation accidents, as well as if the luggage is completely lost during transportation.
Cash, travel tickets, traveller’s cheques, cheques, bonds or other securities.
Fragile items.
Loss or damage caused by moths, vermin, atmospheric conditions, weather or normal wear and tear.
Damage due to liquids, food or other contaminating substances.
Loss or damage due to delays in the delivery of luggage to a destination in a scheduled or chartered flight during a trip lasting for up to 92 consecutive days.
Loss or damage due to the purchase of necessities for each insured party aged 18 and older if they do not receive their checked-in baggage within 8 hours.
Loss or damage due to the purchase of necessities for the insured’s children under 18 years of age if they are travelling with the insured.
If there are delays in luggage on the way home to Iceland.
Unavoidable costs resulting from the insured being injured, becoming ill or dying while travelling abroad, e.g. hospital costs or additional costs due to illness, e.g. hotel expenses.
Travel expenses, e.g. medical transport costs on medical advice, flight changes and/or ambulance flights.
Transport of the deceased.
Additional costs for a return trip to Iceland due to serious illness or the death of a close relative.
Medical costs occurring during the 36th week of pregnancy, during childbirth or abortion.
Medical costs due to ongoing medical treatment.
Medication costs for drugs that the insured has been using on a regular basis before the trip commenced.